Managed Services

TRG is a full-service provider allowing you to focus on your business rather than logistics and mobility: leave that to us to take care of for you. We are committed to ensuring all of your mobile needs are exceeding your expectations and that the full benefit of the solution is rewarding you and your organization.

At TRG we provide a comprehensive, customizable mobile managed service platform enabling delivery of multi-level services including help-desk, management consultancy, and business information. This platform is built on a unique enterprise-grade mobile device management architecture specifically designed to meet the needs of enterprise users running critical applications to meet your goals.

Mobile managed services can provide such offerings as application management like deployment, configuration, and troubleshooting. Also, project management, analytics, and business process improvement, to name a few.

Mobility also includes:
  • Comprehensive business analytics
  • Continuous improvement with enhanced testing, management of the lifecycle, and visibility of mobile-enabled business processes.
  • Service and data hosting with repair, help desk, and configuration history.
  • Pro-active health management with configurable monitoring and alerting.
  • Configuration management and staging with zero – touch deployments.
  • Comprehensive asset management with full asset audit, viewable by device type,
  • And Proactive battery management and replacement, to name several benefits

When you purchase from TRG, we use our unique portal called RepairWatch to help manage all your repairs and logistics. RepairWatch is an integral part of our managed services offering because it enables you to track in live time your orders, enables faster response times, and more organized processes-you will know the status of your equipment at all times. This portal gives you the customizable information that is most important to you. This intelligence is located on the customer password protected dashboard.

To learn more, please contact one of our TRG professionals.